There’s something to be said for the convenience of waking up late, doing a Starbucks mobile order, and still making it to work on time.
I must admit that I’m a bit late to the game, and this morning I completed my first mobile order. I didn’t think much about while I was scrolling through the app to choose what I wanted to eat for breakfast. I placed my order, finished getting ready, and off I went.
I usually walk in to Starbucks, wait in line, ask the cashier how they are doing, place my order, thank them, wait for the food, and then thank the person that serves it. I usually try to come up with a joke to brighten up their morning and/or engage in small talk.
This time, however, there was no interaction. I simply walked in, grabbed the food, and walked right back out.
It felt weird.
And while it allowed me to be at work on time, there was something missing. It didn’t feel right to just go in, get my food and walk out without interacting with anyone.
A big part of who I am as a person and journalist is the day-to-day interaction that I have with people around me. This is how I meet new people, have awesome conversations, learn about the world, and find new stories.
Though I definitely see the value in these services that save us time, I find that the lack of human interaction that it leads to is detrimental - at least in my case.
Yes, I will use the service when needed, but I would much rather do it the traditional way and have that interaction than not.